Frequently Asked Questions

What are vinyl wall decals?

A vinyl wall decal (also known as wall art, wall tattoos or wall sticker) is thin, self-adhesive vinyl film that is applied to a wall or other smooth surfaces for decoration purposes.  

What are vinyl decals used for?

Vinyl decals were originally used for sign making, but have become well known as a ‘do-it-yourself” home or office decorating option.  
Decals can range from small cut-outs to more complex murals covering entire walls.  They may feature words (quotes), pictures and designs. 
Most decals use only one colour vinyl.

Will vinyl decals adhere to all surfaces?

Decals adhere to most clean, smooth, solid surfaces (walls, glass, mirrors, fridges etc.)
They will not adhere to textured, rough or porous surfaces.

How do I apply the vinyl decals?

Application is a simple process:  Ensure the area is clean, dry & free from dirt & grease, then place, peel and stick.  Please see our self-application guide for full instructions.

Can I apply my decal to freshly painted walls?

Newly painted surfaces should be allowed to dry for at least 2 weeks prior to application.

How do I remove my vinyl decal?

Wall decals are easy to remove.  Simply lift the corner and gently peel off the wall or surface. Make sure to peel directly back on itself.
Heating the decal with a hairdryer prior to removal softens the adhesive which results in an easier removal.

Can vinyl decals be re-used?

Vinyl decals are removable, but may not be re-positioned, or re-used.

What if my decal is too big for the space available?

The decal can be cut and sections can be applied individually to suit your decorating needs.

Can I order a custom made decal?

Absolutely!
Feel free to email your requirements to us, along with an image, or simply click here to complete our Custom Design form.
We will do our very best to accommodate your request.

What forms of payment are accepted?

COD or EFT payments

Where do I collect my wall decal?

If you are in Port Elizabeth, you are welcome to collect your decal from our offices.
Alternatively we can post or courier your decal to you.  Such orders will incur additional costs.

How long does the process take?

All decals are made up to order.  Production usually takes 1 – 2 days (excluding weekends) after design approval.
Please allow an additional  3 – 5 days for postage.

What is your policy on returns?

Because our decals are custom made to client specification, they are not returnable or refundable. 

How does it work?

Select a design from our product catalogue or send us your custom design idea. Select your vinyl colour and finish. Apply & Enjoy! 

Custom Designs

Do you have something unique in mind? Complete the custom design form for a quotation on your custom design idea.

Returns Policy

Because our decals are custom made to client specification, they are not returnable or refundable. Decal applications are done at own risk!

Email: info@livingwallcreations.co.za  •  Tel: 041 367 4326 •  Cell: 082 770 5977  •  Facebook: www.fb.com/livingwallcreations